FAQ
Shipping & Delivery
How much does shipping cost?
We offer Free Shipping on all orders over $59 within the United States. For orders under $59, flat rate shipping is applied at checkout based on the weight of your items.
Where do you ship from?
Everything in our shop ships directly from our warehouse in Sierra Madre, California. We do not drop-ship; we inspect and pack every item ourselves to ensure it arrives safely.
How long will it take to get my order?
Most orders are processed the next business day. Depending on your location, standard shipping typically takes 3–5 business days. You will receive a tracking number via email as soon as your order is on its way.
Products & Quality
Are these real antiques?
Our items are vintage-inspired reproductions. We specialize in creating "conversation starters" that capture the look, weight, and soul of 19th-century craftsmanship. While they aren't 100-year-old relics, they are designed to look and feel period-correct.
What material do you use?
We have a strict "No Plastic" rule for our collectibles. Our products are made from heavy-duty, durable materials like solid brass, cast iron, and wrought iron. If an item is listed as cast iron, it will have the substantial weight and "clink" you’d expect from the real thing.
What is an "Antique Finish"?
Most of our items feature a hand-applied patina or antique finish. This means that every piece is slightly unique, with intentional "wear" and character that gives it an authentic, aged appearance right out of the box.
Returns & Exchanges
What is your return policy?
We want you to love what you ordered. We offer a 90-Day Money Back Guarantee on every order. If you aren't satisfied with your purchase, please contact us at contact@jonespeak.com and we will make it right.
What if my item arrives damaged?
Because we work with heavy metals like cast iron, damage is rare, but it can happen during transit. If your item arrives broken or defective, please send us a photo of the damage within 7 days of delivery, and we will send out a replacement immediately at no cost to you.
About Jones Peak
Who is Jones Peak?
We are a family-owned and operated business named after the mountaintop that sits directly above our shop in Sierra Madre, CA. We are a small team of enthusiasts dedicated to craftsmanship and the "weird" side of vintage Americana.
Can I visit your shop in person?
Currently, we operate primarily as an online trading post to serve collectors nationwide. However, our roots are firmly in Sierra Madre, and we handle all our operations locally from our Suite on East Montecito Ave.
How can I contact you?
You can reach us via email at contact@jonespeak.com or by phone at (657) 330-9004. We’re always happy to talk shop!
Get in touch
Have questions about your order, or a general enquiry?
